The museum is located at the Alten Hafen near CinemaxX and Congress-Centrum. From the city centre it can be reached by tram lines 2 and 4, from the Residence by bus line 9 (from April to October) and from the Central Station in 10 minutes on foot or by bus lines 11, 13, 19, 22 and 27.

The house is barrier-free accessible. There is a ramp next to the entrance stairs. The entrance door opens automatically. Shop, cafe, toilets and all exhibition rooms are wheelchair accessible.

The MS Zufriedenheit (the museum café) is currently still closed.
Behind the Kulturspeicher, with a pinch of harbour wind and a panoramic view of the fortress!